Returns & Shipping Information


We use Australia Post to ship out our orders.

Turn around time 3-5 business days. If turn around times get long we will have notices on our website and Facebook page.


There will be no refunds if you incorrectly spelling child’s name.  No refunds due to the nature of being personlised as they can’t be resold. Once a diary is bound we can’t add or take away any pages. 

Refunds be will at discretion of the owner of EPM Emporium.


Make sure you spell your child’s name correctly. As we wont double check spelling.  If you have made a mistake. Contact us Immediately after purchase.